Philly Appliances Repair
Washer repair

Washer not draining in Philadelphia.

This is the drain pump most of the time, and on LG machines it is the same pump across the range, so I keep it stocked.

4.8· 218 reviews, read our reviews on Google ·$89 diagnostic, applied to the repair ·90-day warranty
Philly Appliances Repair branded van
Check this first

Check this before you book.

  • Is there standing water in the drum that will not go down?
The straightforward case

That is the drain pump, or something caught in it. On LG they all use the same pump, so I carry it and these usually close in one visit.

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Why it happens

Why your washer won't drain.

The usual culprits, in plain words. I confirm which one it is before quoting anything.
01

Clogged drain pump or filter

Coins, lint and stray socks collect in the pump filter until they jam it solid, and the water has nowhere left to go. Popping the filter and clearing it is often the whole job, no part needed.
02

Failed drain pump motor

The pump motor is what actually pushes the water out, and when it burns out or seizes, the machine just hums or trips a safety while the water sits there. On LG, every model in the range uses the same pump, so I keep one in the van, and that one often gets fixed the same trip.
03

Kinked or blocked drain hose

A hose pinched behind the machine, or clogged where it meets the wall, stops the water from ever leaving, so the drum sits full at the end of the cycle. Worth checking before anything gets ordered.
04

Bad lid switch or control

Some machines won't even enter the drain step if the lid switch or the control board thinks the lid's open, so the water never gets a chance to pump out. It looks like a drain problem when it's really a switch problem.

How much does it cost to fix a washer that won't drain?

Every visit starts with a flat $89 diagnostic, and that $89 is applied to the repair. Most won't-drain washer repairs start from $380, including parts. You get the exact price before any work begins.

FAQ

Won't-drain questions, answered straight.

Straight answers on cost, coverage, timing and whether it's worth it. Still not sure? Text 267-388-3044.
Why is my washer not draining?
Usually the drain pump, or something lodged in it. Coins and hairpins are the usual culprits.
Do you fix LG washers?
Yes, and LG is one of the quicker ones. They use the same drain pump across the range, so I keep it with me.
How much does it cost to fix a washer that won't drain?
A flat $89 diagnostic, credited to the repair. Exact price first.
Can a washer that won't drain be fixed in one visit?
On LG, usually yes, because they all use the same drain pump and I keep it with me. On other brands the pump is ordered, and I tell you the day it lands.
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Why Philly keeps calling

What Philadelphia neighbors say after a washer repair.

Google reviews
4.8
based on 218 reviews
5
4
3
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MG
Melissa Gomez
★★★★★Verified

“Super responsive and fixed my washer and oven doors! Great job.”

KS
Kiersten Schumacher
★★★★★Verified

“Our washing machine stopped working and had an error flashing. This company made it easy to schedule an appointment and had someone out the next day. He fixed a blockage quickly & efficiently. Highly recommend!”

MA
Mike Andersen
★★★★★Verified

“I had a great experience working with Philly Appliances Repair. They came by on short notice to check out my washer, diagnosed the issue quickly, and got it repaired right away. They were friendly, professional, and took the time to explain what they were doing so I could understand a few things about how the appliance works. Communication was great from start to finish, quick responses and clear updates. I’d highly recommend this company to anyone who needs appliance repairs, and I’ll definitely be calling them again for any future needs.”

Owner-operated · Philadelphia
Booked in a text. Fixed by your neighbor.

"Was able to get an appointment for my broken washer easily and quickly. Tariq found the problem and fixed it right away, explained the issue and tips to care for my very old washer. Very nice and knowledgeable!"

★★★★★ Amanda S. · Google review
4.8· 218 Google reviews
Drained and spinning again. Let's get it fixed.
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